Privacy Policy

1. Introduction

Yogi Car Rentals ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, driver's license details, and payment information.
• Booking Information: Pickup and return dates, locations, vehicle preferences, and trip history.
• Usage Data: IP address, browser type, pages visited, and time spent on our site.

3. How We Use Your Information

• To process and manage your vehicle rental bookings.
• To communicate with you about your reservations and account.
• To process payments and handle authorization holds.
• To verify your identity and driver's license.
• To improve our services and customer experience.
• To comply with legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share your data with third-party service providers who assist us in operating our business (e.g., payment processors, calendar sync services), and with legal authorities when required by law.

5. SMS & Mobile Phone Information

With your consent, we may collect your mobile phone number to send you SMS messages related to your vehicle rental bookings, including booking confirmations, pickup and return reminders, and important trip updates.

We do not share, sell, rent, or trade your mobile phone information with third parties for marketing purposes. Your mobile information is used solely to provide you with transactional and service-related messages about your reservations.

• Message frequency: Varies based on your active bookings (typically 2–6 messages per trip).
• Opt-out: You may cancel SMS messages at any time by replying "STOP" to any message. After opting out, you will receive no further SMS messages from us.
• Help: Reply "HELP" to any message for assistance, or contact us at support@yogicars.com.
• Carrier costs: Standard message and data rates from your mobile carrier may apply.

SMS messaging is powered through a third-party SMS provider (ClickSend). Your mobile phone number is transmitted to this provider solely for the purpose of delivering your requested messages and is not used by the provider for their own marketing.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encrypted payment processing and secure data storage. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to access, correct, or delete your personal information, including your mobile phone number and SMS consent preferences. To exercise these rights or to opt out of SMS messaging, reply "STOP" to any message or contact us at support@yogicars.com.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: support@yogicars.com
• Phone: 602-888-4755
• Address: 10002 N 16th Ave, Phoenix, AZ 85021
• Website: www.yogicars.com